PAYMENT & RETURN POLICY
We process all payments by PayPal - the world's most accepted Internet payment service. We also accept major credit cards such as VISA, MASTERCARD, AMERICAN EXPRESS, DINERS CLUB and JCB.
You can choose to display prices in Euro, US Dollar and Japanese Yen on our website. The final payment is processed in Japanese Yen and exchange rates are updated daily.
Your ordered items will be dispatched after we received confirmation of the payment by PayPal or the confirmation of authorization by the credit card company.
Returns & Refunds
You may return new, unopened items sold within 30 days of delivery for a full refund. We do not accept returns form food for hygiene reasons. All returned items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories. NIHON ICHIBAN will cover the return shipping costs if the return is a result of our error. Partial refunds may be issued at our discretion.
We do not accept returns for products ordered through our custom order service as well as for downloaded digital goods. We might however make exceptions at our discretion.
You must contact our customer service and receive a return number prior to returning an item to us to receive a refund.